Where are you based?
Where exactly do your products come from?
We partner with producers in Germany, Poland, India, Russia, China, the US and the Netherlands. You can see where the product will be shipped from in its description.
How long does the delivery take?
Delivery time will depend on the origin country of the product and the destination country. Some products you will receive within 3-4 days, while the others may take up to 30 days to reach you. You can see estimated delivery times in the product description.
How do you deal with returns and refunds?
We accept returns of products within 14 days since the day you receive your product. You will have to pay for the shipment costs for returns yourself.
The product you return should be unused and shipped back in its original form. The refund is processed within 30 days after we receive the product back.
How does payment work?
How much does shipping cost?
Our standard delivery is FREE worldwide, regardless where the product is coming from and what is its destination country.
If you want an express delivery, please contact us prior to purchasing the product – it is possible to arrange at additional costs.